Privacy policy

Last Updated: August 21, 2026

Welcome to Blazecraze.ae (the "Website"), owned and operated by Blazecraze. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you browse our website, buy our women's workwear, or use our services, in compliance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

1. Information We Collect

We collect and process the following categories of personal data:

• Identity Data: First name, last name, and account username.
• Contact Data: Delivery address, billing address, email address, and UAE mobile number.
• Financial Data: Masked payment details and transaction histories. Please note: We do not store full credit/debit card numbers on our servers.
• Technical Data: IP address, browser type, time zone setting, operating system, and device information gathered during your visit.
• Usage Data: Information about how you navigate our online shop, view workwear collections, and interact with our checkout system.

2. How We Collect Your Data

We gather your information using the following methods:

• Direct Interactions: You provide your identity and contact details when purchasing workwear, creating a customer account, subscribing to newsletters, or contacting customer support.
• Automated Tracking Technologies: As you browse Blazecraze.ae, we automatically collect Technical and Usage Data via cookies, pixels, and server logs.
• Third-Party Tools: We collect analytical data regarding your shopping behavior through our e-commerce platform provider, Shopify Analytics.

3. Purpose of Data Processing

We use your personal data for the following essential business operations:

• Order Fulfillment: To process transactions, manage shopping carts, and arrange delivery of your workwear via local UAE couriers.
• Payment Processing: To securely handle online payments using our integrated financial partner, Paymob.
• Shop Optimization: To study customer shopping patterns through Shopify Analytics, enabling us to improve our inventory, sizing charts, and web design.
• Customer Communication: To update you on your order status, handle support inquiries, and send promotional offers (where you have explicitly opted in).
• Security & Legal Compliance: To detect, prevent, and mitigate fraudulent activities or security threats, and to comply with UAE business regulations.

4. Lawful Basis for Processing

Under the UAE PDPL, we process your data based on the following legal grounds:

• Performance of a Contract: Fulfilling and shipping your workwear orders requires processing your contact and payment details.
• Your Explicit Consent: Required when you sign up for email newsletters, text marketing, or accept non-essential tracking cookies.
• Legal Obligation: Necessary to comply with local tax, accounting, and consumer protection laws within the UAE.

5. Data Sharing and Third-Party Disclosures

We do not sell, rent, or trade your personal data. To run our e-commerce shop, we share your data only with trusted service providers:

• Platform & Analytics Provider: Shopify, which hosts our online store and infrastructure.
• Payment Gateways: Paymob, to process your debit or credit card payments securely.
• Logistics Partners: Third-party UAE courier services to deliver your clothing items to your designated address.
• Legal Authorities: If required to do so by UAE law or to protect the safety and rights of Blazecraze.ae and its customers.

6. Cross-Border Data Transfers

As Blazecraze.ae is built on the Shopify platform, your personal data may be transferred to and securely stored on cloud servers located outside of the United Arab Emirates (such as in Canada, the United States, or Europe). We ensure that our global vendors maintain security safeguards that meet or exceed the data protection requirements established under UAE federal law.

7. Your Legal Rights

As a consumer in the UAE, you hold the following statutory rights under the UAE PDPL regarding your data:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request that we update or correct any inaccurate or incomplete personal details.
• Right to Erasure (Right to be Forgotten): Request that we delete your personal data when it is no longer needed for fulfillment or legal compliance.
• Right to Stop Processing: Request that we restrict or pause the processing of your data under specific circumstances.
• Right to Withdraw Consent: Opt-out of marketing communications at any time by clicking the "Unsubscribe" link in our emails.

8. Cookies and Web Tracking

Our e-commerce store utilizes cookies to remember your shopping cart items, keep you logged into your account, and analyze site traffic. You can choose to block cookies through your browser settings, though doing so may prevent you from completing purchases or accessing certain features of the site.

9. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your legal rights, or need assistance regarding your data safety, please reach out to our team at:
Email: ask@blazecraze.ae